Access your auplay account

Securely access your auplay account and enjoy thousands of games and betting options. Fast login, secure connection, and instant gaming experience.

Secure access

Log in to auplay

Login benefits

Log in to get all the benefits

Instant access

All games and betting options available with one click

View your balance

Always know your deposits and winnings

Unlock exclusive offers

Exclusive promotions and bonuses for members only

Manage your profile

Control all personal information, payments, and settings

Security information

Your account security

How security is ensured at auplay

Auplay prioritizes your account security above all else. We follow international security standards to ensure your personal and financial information remains fully protected. Every login, deposit, and transaction is conducted through encrypted connections.

  • SSL encryption: All auplay connections are secured with bank-level SSL encryption. This means no third party can view your information while it's being transmitted over the internet.
  • Strong password: Your password is always stored hashed and encrypted. Create a strong password with multiple characters, numbers, and special symbols.
  • Two-factor authentication: You can optionally enable two-factor authentication, which adds an extra layer of security to your account.
  • Session Security: Your login sessions are regularly monitored and suspicious activity is detected immediately.
  • Regular audits: auplay's security measures undergo regular third-party independent audits and testing.
  • Data protection: All your personal information is used exclusively for auplay and is never shared with third parties.

Create a strong password

Use a unique and strong password with at least 8 characters that includes uppercase letters, lowercase letters, numbers, and special symbols (@, #, !, $). This type of password is much harder to hack.

Device security

Always log in to auplay from a trusted and secure device. Avoid logging in from public computers or shared devices. Do not use the "Remember Me" option after logging in.

Phishing alert

Always ensure you are logging in to the correct official auplay website. Do not click on suspicious email links asking for your login information. auplay staff will never ask for your password.

Log out regularly

Always log out of your account when you're done playing, especially if you're using a shared device. This ensures no one else can access your account.

Frequently asked questions

Login Q&A

If you forget your password, click the "Forgot password?" link on the login page. Enter your registered mobile number or email. You'll receive a reset link. Click that link to create a new password. Log in with your new password.

Your account may be locked for security reasons: (1) multiple incorrect password attempts, (2) suspicious activity detected, (3) at your own request, or (4) violation of auplay's terms. To unlock a locked account, contact the customer support team. They'll verify your identity and help you unlock it.

Login problems can occur for several reasons: (1) weak internet connection - check your internet, (2) browser issues - try a different browser or clear browser cache and cookies, (3) auplay server maintenance - try again in a few minutes, (4) your mobile number or email might be incorrect - try with the correct information. If the problem persists, contact customer support.

You can log in to auplay from any device - mobile phone, tablet, or computer. Our website works flawlessly on all devices. You can also download our mobile app, available for both iOS and Android. The login process on the mobile app is just as simple and fast as on the website.

Yes, you can log in to your auplay account from multiple devices simultaneously. For example, you can be logged in on your mobile and your computer at the same time. However, for security, log out when you're not using the account. If you notice login activity from unknown devices, contact Customer Support immediately.

When you log in with "Remember me" checked, auplay stores a cookie in your browser. This allows you to access your account directly from that device next time without entering login credentials. However, for security reasons, only use this option on your personal device. Never use it on public or shared computers.
Help & Support

If you have login issues

We're here to help

If you're having trouble logging in or have any questions about your account, our customer support team is always ready to help. We provide 24/7 service and can assist in Bengali.

Ways to contact us:

  • Email support: Email your issue with full details to [email protected]. We'll respond within 24 hours.
  • Live chat: Speak with us directly using the live chat feature on the auplay website. It's the fastest way to get a resolution.
  • FAQ page: Our FAQ page contains answers to thousands of questions that may solve your problem.

Log in now and start playing

Log in to your auplay account and enjoy thousands of exciting games and betting options. A safe, fast, and fun gaming experience awaits you.

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